Customer Challenges A leading healthcare provider faced significant challenges with their associate-facing mobile applications. These applications, critical for daily operations, were fragmented across three separate platforms: Scheduler: For appointment management and staff scheduling. Messenger: For internal and customer communication. Records: For accessing and managing associate and patient data. This fragmentation led to several critical issues […]
Case Studies
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Englewood Health and its more than 3,700 employees—including 1,100 physicians and other medical staff—provides world-class health services at 100-plus locations across New Jersey and New York. Its applications, scattered across more than 600 virtual machines (VMs), deal with a variety of business and healthcare activities—from human resource management (HRM) systems to virtual patient monitoring and […]
Pets, like their owners, need specialized care from time to time, but the referral system used by one major network of pet care providers needed care itself. The medical records didn’t always follow the client, and often the records got duplicated in the process. VCA, one of the largest pet healthcare companies in the United […]
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